WhatsApp marketing
WhatsApp Business app or API: which one does your business need?
The practical differences between the WhatsApp Business app and the WhatsApp Business Platform (API), and how to decide which suits your team.
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Custom CRM Development
Custom CRM development in Ranchi built around the way your team sells and serves
When spreadsheets break and off-the-shelf CRMs do not fit, we build a system that tracks every lead, task and customer the way your business works.
Many growing businesses run on spreadsheets, WhatsApp groups and memory. It works until leads start slipping through, follow-ups are missed and nobody can tell which marketing source produced which sale.
Problems we fix
Leads in too many places
Website forms, ad leads, WhatsApp and calls are tracked separately, if at all.
Missed follow-ups
No reminders, so warm leads go cold.
Generic CRMs that do not fit
Teams work around the software instead of with it.
Deliverables and capabilities
What is included in our Custom CRM Development work. Your proposal lists exactly which apply to you.
- Process mapping
- Your sales and service workflow documented before any code is written.
- Lead capture
- Website forms, Meta lead ads, Google Ads and WhatsApp feeding one inbox.
- Pipeline and tasks
- Custom stages, automatic reminders and task assignment.
- Roles and permissions
- Owners, managers and staff see what they need.
- Dashboards and reports
- Leads by source, conversion rates, team activity and revenue.
- Mobile access
- Responsive web app or mobile app for teams on the move.
Our Custom CRM Development process
Step 1: Map the workflow
Workshops with the people who will use the system.
Step 2: Prototype
Clickable screens to confirm fields, stages and views.
Step 3: Build core
Lead capture, pipeline and tasks first.
Step 4: Integrate and migrate
Connect data sources and import existing records.
Step 5: Train and improve
Team training, then improvements based on feedback.
Custom CRM Development questions
Should I build a custom CRM or use an existing one?
If an existing CRM fits your process at a reasonable cost, use it. We will tell you honestly during discovery.
Can it connect to WhatsApp?
Yes, through the WhatsApp Business Platform, so chats and leads appear inside the CRM.
Where is the data stored?
On cloud infrastructure in accounts you own, with regular backups and access controls.
Works well with
- Lead GenerationEnd-to-end lead systems: offer, landing page, ads, qualification and fast follow-up.Learn more
- WhatsApp MarketingWhatsApp Business API setup, broadcast campaigns, chatbots and lead follow-up.Learn more
- Mobile App DevelopmentiOS and Android apps with React Native or Flutter, from MVP to app store launch.Learn more
- Website DevelopmentFast, secure, search-ready websites built with Next.js, WordPress or a headless CMS.Learn more
Further reading
Get a quote for Custom CRM Development
Share a few details and we will reply within one business day with questions or a proposal.
Prefer WhatsApp? Message us